Currency
Description
x| Category | Details |
|---|---|
| Key Highlights | Tri-Mode Connection (2.4G + BT + USB) |
| Removable Battery | |
| 8000Hz Return Rate | |
| PixArt 3395 Game Chip | |
| Compatible with Windows, macOS, Android, Linux | |
| Specifications | Weight: 56g |
| Dimensions: 124.7 × 62.7 × 39mm | |
| Sensor: PixArt 3395 | |
| Connectivity: 2.4G + BT + USB | |
| DPI: 26,000 | |
| Switch Lifecycle: TTC 100M Optical | |
| Polling Rate: 8000Hz | |
| Battery: 400mAh | |
| Cable: 1.8m Paracord Cable | |
| Feet Pads: PTFE Teflon Feet |
Additional Information
xPerformance and Precision
Experience next-level accuracy with the advanced PAW3311 Gaming Sensor. Designed for professional performance, it ensures smooth, responsive, and precise tracking whether you’re gaming or working. The upgraded BK52820 chip optimizes signal stability, reducing latency and improving control in every movement.
Lightweight and Durable Design
Weighing only 59 grams, this ultra-light mouse offers effortless glide and maximum comfort, even during long hours of use. Engineered with premium-grade materials and tested for 20 million clicks, it provides exceptional durability and reliability for competitive gaming sessions.
Triple Connection Modes
Enjoy the freedom of 2.4GHz wireless, Bluetooth, and wired connectivity — switch easily between devices without compromising performance. The versatile design ensures compatibility with laptops, desktops, and even tablets for on-the-go convenience.
Long-Lasting Battery
With a 65-hour battery life, this mouse delivers extended playtime on a single charge. The efficient power management system ensures uninterrupted gaming or workflow, while fast-charging capability keeps you ready for action.
TTC Encoder and Driver Software
Equipped with a high-precision TTC encoder, this mouse offers smoother scroll control and greater accuracy. Its customizable driver software allows you to fine-tune DPI settings, button mapping, and RGB lighting according to your preferences.
Ergonomic Comfort
Designed for long-term use, the ergonomic shape supports your hand’s natural curve, reducing strain and improving grip stability. Whether you prefer claw, fingertip, or palm grip, it ensures maximum comfort and control.
Wide Applicability
Perfect for gamers, designers, and everyday users alike, this mouse is compatible with Windows, macOS, and Android devices. It’s ideal for both gaming and professional use, adapting seamlessly to every environment.
Shipping & Return
xWhich Countries Do You Ship To?
We are generally able to ship to most countries via Express Shipping, and to many countries via Standard Shipping. Shipping methods may vary depending on specific situations. After proceeding to Checkout, the available shipping method(s) and cost will be clearly stated before the payment page.
Note: For certain regions including Alaska, Argentina, Canada, Hawaii, Kuwait, Mauritius, Montenegro, and Sri Lanka, only Express Shipping is available. This may change due to unpredictable events such as pandemics, wars, or other unforeseen circumstances.
How Much Does Shipping Cost?
CrystalX offers three shipping options:
Economy Shipping → Free for most countries/regions (on orders over $15).
Standard Shipping → Free for most countries/regions (on orders over $15).
Includes: United States, United Kingdom, most European Union countries, Japan, South Korea, Southeast Asia, Macau, Hong Kong, Taiwan.
Express Shipping (DHL/FedEx) → $10–$40 USD (excluding tax) depending on your country.
Free Express Shipping for orders over $500 USD.
Important Notes
Shipping fees exclude import duties, taxes, or additional processing fees that may apply in your country. CrystalX is not responsible for such charges.
If customs/taxes are refused by the buyer, shipping fees will still be deducted from any refund.
Some parcels marked “returned to sender” may be destroyed by customs/post offices when taxes are unpaid. No refunds will be issued in such cases.
Standard Shipping via YunExpress includes tax for some countries. However, CrystalX will not cover additional administrative or handling fees charged locally by courier companies or customs.
For certain remote areas, extra charges may apply for Express Shipping. Customers will be contacted before shipment if additional payment is required.
How Long Is the Shipping Time?
Estimated Delivery (Standard Shipping):
United States (US Warehouse): 3–4 working days
From China Warehouse: 3–12 working days depending on region
Canada: 8–15 days
Mexico: 7–12 days
Oceania (Australia, New Zealand): 5–12 days
United Kingdom (UK Warehouse): 2–4 days
Germany, France, Italy, Spain, Netherlands (DE Warehouse): 3–5 days
Rest of Europe: 5–15 days depending on country
South America: 15–30 days
Asia: 4–15 days depending on country
Africa: 10–25 days
Delivery times may extend during holidays, sales events, pandemics, or customs inspections.
How Long Does It Take After Placing an Order?
In-stock products → Shipped within 3 working days.
Customized items → Longer processing time (contact support for details).
Standard Shipping → 2–3 weeks after dispatch (in rare cases 2–3 months depending on customs).
Express Shipping → 3–7 working days after dispatch.
Import Taxes & Customs Fees
Customers are responsible for all import/custom duties and processing fees. If customs/tax fees are refused and delivery is rejected, shipping costs will still be deducted from refunds.
In some countries (e.g., Brazil, Chile), a personal tax ID is required for customs clearance.
When Delivery May Fail
The customer is responsible for failed deliveries in cases such as:
Incorrect/insufficient address or phone number.
Recipient unreachable during delivery attempts.
Refusal to sign for delivery.
Refusal to pay customs/tax charges.
Failure to provide customs documentation.
Opting for “no-signature delivery” and parcel lost/damaged.
Negligence or absence during delivery leading to theft/missing parcels.
Order Support & After-Sales Help
Upon receiving your parcel, please check the contents carefully before signing. Customers are strongly advised to record an unboxing video.
For faulty or missing items, email support@crystalx.com with the following details:
Subject line with issue summary.
Order number and clear explanation of the problem.
Photos/videos showing the issue, with packaging and shipping details visible.
Once verified, CrystalX will arrange for a replacement, partial refund, or full refund (case by case).
How Do I Cancel an Order?
Orders can be canceled within 24 hours if not yet processed or shipped. Once processed or shipped, cancellation is no longer possible.
During weekends or promotions, processing may be delayed by 3–5 days due to high order volume.
If urgent, contact support@crystalx.com or use website chat. Our team will do its best to assist if changes are still possible.
Tracking Orders
Customers receive an order confirmation email after purchase. A tracking email is sent once the parcel is shipped. Orders can be tracked online via the provided tracking number.
Shipping Partners
CrystalX works with trusted logistics providers, including: 4PX, UBI, SF Express, YunExpress, BTY, FedEx, and DHL Express.
- Choosing a selection results in a full page refresh.